Welcome to the Orchard / Endon Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, please do not come to the surgery. NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
For more information on what you need to do during this time please visit: https://www.gov.uk/coronavirus/
If you would like some more support and information about your particular condition and what you can do to help keep yourself healthy during the Covid-19 outbreak please click here.
Prescriptions: We need to make sure there is a medication supply for every patient, therefore please do NOT request extra medication. National guidance has advised patients NOT to order extra medication just in case as this will disrupt the NHS supply chain and could jeopardise future care. This also includes over the counter medication such as paracetamol.
Check if you or your child has Covid-19 symptoms - NHShttps://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Extended Access Appointments
Patients now have access to appointments at a number of Extended Access Hubs across North Staffordshire. Our nearest hub is located at Haywood Hospital. If you would like to book an appointment at the Haywood or at one of the alternative sites please speak to a member of our Reception Team. The Hub appointments are available from 4PM – 8PM Monday – Friday. There is also availability at weekends.
For further information regarding extended access please visit:
We are now able to provide appointments on Saturday mornings. The surgeries are being delivered by our local Network of practices (Orchard Surgery, Millrise Medical Practice and Baddeley Green Surgery) as part of a new government initiative. The location of the appointment will rotate between the practices so you may be offered an appointment at any of the 3 surgery premises. We are able to offer a range of appointments types as the sessions will be staffed by a combination of GP’s, Practice Nurses, Nurse Practitioners and Health Care Assistants. The staff working may not always be your regular GP or Nurse, however they are all local to the area. This is part of a new way of working for practices and we hope that our patients will benefit from these additional appointments.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Both of our premises have parking facilities and one level access for the disabled. Additional parking is available in Norton on the Norton Central Social Club.
Bowel Screening Service
Click this link Bowel Screening to read more.
Prostate Cancer - PSA Testing
For more information click the following link: https://www.nhs.uk/conditions/prostate-cancer/psa-testing/
Visit us on Facebook
To order your Repeat Prescriptions or book Appointments ONLINE please CLICK HERE
If you are experiencing problems with the services offered by our practice, our management team are happy to discuss your concerns with you informally.
We also operate a practice complaints procedure and our management team can help take the process forward.
Dr Guindy & Partners Complaints Form
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.
You can choose whether your confidential patient information is used for research and planning. To find out more about data sharing please visit https://www.nhs.uk/your-nhs-data-matters/
(Site updated 10/09/2020)